ACT21 is an outcome of 20+ years of industry experience into Product development, functional consultation and delivery benchmarking for BFSI vertical. We are committed to deliver best process models for Credit risk management, business rule management and Employee/Third Party/Agent payout management. We provide products and implementation services with robust methodologies and in-time delivery models. Our Technology acumen into OCR of documents involving AI and Machine learning, Business Process Automation and Bespoke solution services for digital transformation makes us most favourable for BFSI industry.


Pankaj Gupta

Pankaj Gupta

Pankaj is a seasoned IT Professional with around 20 years of experience and MBA in systems. Pankaj is extremely business-savvy & a techno-functional IT professional, a very rare blend, He has been providing solutions at functional, technical & strategic level to many bank and finance companies globally. He led big teams and managed large implementations globally.


To be most trusted organization for BFSI vertical for complete Digital transformation and Business Process management.


To provide solutions and services that would help our customers attain competitive advantage with best aligned and most productive Business processes & systems.
To create an organizational environment that fosters inclusive growth, and is filled with dedication, motivation & mutual respect.











Commission and incentive management simplified

PCMS by ACT21 is One of the most validated models for distribution of commissions and pay-outs to DSA, Collection agencies, third party agents and employees in any BFSI entity. It has been constantly improved in past 7 years by leading domestic and overseas clients With Policy Modeler at Helm, it supports efficient and easy provisioning of pay-out logic. It has been constantly improved in past 7 years by leading domestic and overseas clients With Policy Modeler at Helm, it supports efficient and easy provisioning Read More


Business Rules with the Most Advanced Graphical Modelling Approach

Rule management solution and implementation by ACT21 stands out with most advanced business rules and easiest approach to manage/amend business rules. Visual Rules management designed within Rule management tool helps both business and IT teams during the entire repetitive process of creating, optimizing and maintaining business rules. The rule management solution provides you with 3 sub-models, Modelling, Documentation and Testing & Simulation. Read More


We know BFSI in and out, 'You say it - we develop it'

ACT21 is continuously improving its delivery models and have adopted Agile, quick agile, Scrum and Waterfall methodologies for custom software development services. ACT21 pre-sales team stands out on discussions as the experience we bring in from our past endeavours, helps our clients to close things quickly. We have integrated both latest business trends and validated technology stack into our approach for 3Ds: Discussions, Development and Delivery. Accurate Estimations on time and In - time delivery make us most desirable Read More


Each of your process can be majorly automated; are you inclined with the trends?

BFSI is going through a big transformation as every internal process is now evolving into online models through web and mobile applications. Innovation into BFSI is due to trending secured models of transactions through smart devices, intelligent and tech-savvy users, strict and error proof compliance and policies, Safety for consumers and ever due amendments in processes for improved ROI. Machine learning and AI has evolved the BFSI Read More